Falcon Professional Diploma in hospitality & Aviation Management(FPDHAM) is a program designed for students looking to get a detailed understanding in the various division of the service sector. For Students seeking to have along career in segments like aviation, retail, hospitality, travel & tourism. FPDHAM is a course perfectly suited for them. The course is divided in five semesters with each semester delving into a particular division of the service sector. With this course student will learn more about Aviation Operations, Flight Scheduling, Passenger Handling, Ancillary Services, Setting up a Retail Store, Building a Retail Brand, Food & Beverage Services, Cruise Destinations & Travel Agency Operations.
Program Structure
Aviation
Semester 1 - Aviation
- Persona Management
- Soft Skills
- Principles of Aviation
- Aviation Operations
- Customer Service for Global Clientele
- Resource Management at Airports
- Load & Trim
- Cargo & DGR
- Flight Scheduling
- Airport Ramp Management
Semester 2 - Aviation
- In-flight Service
- In-flight Safety & Security
- Passenger Handling
- Security & Legislation
- Ancillary Services
- Airline & Airport Organization
- Air Fares & Airport Organization
- Air Fares & Ticketing
Career Opportunities
- Passenger Handling
- Cabin Crew
- Cargo & Transportation
- Fares & Ticketing
- In-flight Services & Security
- Load & Trim
- Customer Service
- Baggage Handling & amongst others
Retail
Semester 3 - Retail
- Introduction to Retail
- Understanding the Retail
- Setting Up a Retail Store
- Inside a Retail Store
- Building a Retail Store
- Retail Store Success
- Customer Orientation in the Retail Industry
- Foreign Exchange
Career Opportunities
- Retail Operations
- Retail Store Executive
Hospitality
Semester 4 - Hospitality
- Fundamentals of Management & Hotel Accounting
- Food & Beverage Service
- Accommodation Operations
Career Opportunities
- Front Office Assistant
- House Keeping Superintendent
- Executive in F&B Department
- Executive in Food Production
- Guest Relationship Officer
- Travel Desk Executive
Tourism
Semester 5 - Tourism
- India as a Destination - Inbound
- International Destination - Outbound
- Cruise Destinations
- Travel Agency Operations
- Service Quality & Service Care
Career Opportunities
- Tour Leader
- Itinerary Planner
- Fares & Ticketing Officer
- Language Interpreter
- Foreign Exchange Cashier/Consultant
- Operations Executive
- Start Your Own Travel Company
Enquire Now
Address
1st Floor, Deccan Heights,Opp. R-Deccan Mall/ KFC, Near Deccan Bus stop J.M Road,
Deccan Pune- 04
Google Location
Google Location
Lets Talk
+91 848483 5345
General Support
info@falconwingsaviation.com